Privacy policy

1. Who controls your information

AERVA is the brand name used on this site. The operating legal entity, registered address and privacy contact will be inserted before launch. Questions may be sent to the contact email configured for this site.

2. Information we may collect

Depending on the services connected at launch, we may collect information you provide, technical usage data and transaction-related records.

• Name, email, delivery and billing details entered at checkout.
• Messages sent to customer care.
• Order, payment status and refund records supplied by payment providers.
• Device, browser, pages viewed and cookie choices when analytics is enabled.

3. How we may use information

• Process and deliver orders.
• Respond to support requests.
• Prevent fraud and protect the website.
• Meet tax, accounting and legal obligations.
• Send marketing only where consent or another valid legal basis applies.
• Improve the site using aggregated or appropriately minimized data.

4. Legal bases and regional rights

The applicable legal basis and your rights depend on where you live. They may include access, correction, deletion, portability, objection, restriction and withdrawal of consent. A verified request process will be documented before launch.

5. Sharing and processors

Information may be shared with contracted providers needed for hosting, checkout, payments, fulfillment, support, analytics and legal compliance. The final provider list and international transfer safeguards must be confirmed before publication.

6. Cookies

The static site does not set advertising cookies by itself. Any analytics, advertising or checkout technologies added later must be reflected in a cookie notice and consent mechanism where required.

7. Retention and security

Information should be retained only for the period needed for the purposes described, legal obligations and dispute resolution. Reasonable technical and organizational safeguards will be used, but no online system is completely secure.

8. Children

The site and products are not directed to children. The final minimum age and any parental-consent rules must be aligned with the launch markets.

9. Changes and contact

Material changes will be posted here with a revised date. Contact details and any required data-protection representative will be added before launch.